We do not accept returns or exchange as all our products are imported from our supplier. Unless the item you purchased is defective, that is when we will consider exchanging it. If you receive a defective item, please contact us at firstname.lastname@example.org with the details of the product, the defect and photos.
We may request the return of the product. Once we receive the product, we will carefully examine the item and send you an email within a reasonable period of time. We will inform you whether you are entitled to a refund or a replacement as a result of the defect.
If your return or exchange is approved, you can send your item to: PO Box 361568, Milpitas CA 95036, United States.
Note: Shipping cost is shouldered by the buyer. You will be responsible for paying for the shipping costs of returning your item. Please be mindful that exchanging products may take weeks before it arrives to your shipping address